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Helpful Information

 

Shipping Information

  • US Shipping
We offer free ground shipping within the contiguous United States. Free shipping includes residential, curb side delivery. If you would prefer another method of shipping or shipping upgrades, please contact a customer service representative.
  • Canadian and International Shipping
eBuffet offers basic freight service for shipments to most areas in Canada. Not all models are available for Canadian shipping. For questions regarding availability and rates, please call us at 858-205-3160 or email us. Canadian orders are still subject to all of eBuffet's Returns & Exchanges policies. We currently do not offer international delivery outside of Canada.
  • Delivery Times
Delivery times are calculated based on product availability, added upgrades, and delivery address. The majority of the pieces are made to order. eBuffet works to get your order out in a timely manner. All delivery times are estimates and not exact delivery times. For delivery estimates on a particular model, please contact us.

Orders

  • Accepted Methods of Payment
Major credit cards are accepted via PayPal or Google Checkout.

    
  • Receipt
After placing your order you will receive an email with your official receipt detailing your purchase.
  • Cancel or Change Your Order
If you would like to cancel or make changes to your order please contact a customer service representative as soon as possible. Depending on the stage your order is in, restocking fees may apply.
  • Sales Tax
Sales tax will be charged on all orders shipped to California (CA). The current California state sales tax is 8.25%.
  • Tracking Your Order
Once your order has shipped, tracking information or notice of shipment will be sent to you via email.

Returns

  • Return & Exchange Policy
To view our return & exchange policy, please click here.
  • Product Guarantee
We stand behind all our manufacturers' warranties. For detailed information on a specific product warranty, please contact a customer service representative.
 
 
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